About Us
Our Story
Welcome to The Truth DNA, your trusted partner in mobile DNA testing. We are proud to fill a crucial need in the community by offering accessible, professional, and discreet DNA testing services directly at your convenience. Whether you’re seeking answers for personal reasons or legal requirements, our mobile service ensures you receive timely and reliable results without the hassle of traveling to a lab. If you prefer we do have many accredited lab partners that are conveniently located.
Our team is committed to providing compassionate and neutral third-party DNA testing. We understand that the process can be emotional and complex, which is why we prioritize sensitivity and professionalism in all our interactions. Our goal is to offer truthful, scientific-based answers to your DNA questions, ensuring you have the clarity and confidence you need to move forward.
At The Truth DNA, we value your trust. Our services are designed to be trustworthy, discreet, and reliable, ensuring that your privacy is always protected. We are here to support you every step of the way with our timely and dependable DNA testing solutions, delivering the accurate information you need in the most convenient and stress-free manner possible.
Contact Us
Get In Touch with our support team
The Truth DNA is always a phone call or message away. Feel free to gives us a call or leave us an email and we will get back to you as soon as possible.
Call Us
+1 408-791-9452
Email Us
dna@TheTruthDNA.com
The Truth DNA
Refund Policy and Additional Terms and Conditions
- All sales are final, and all services are nonrefundable.
- The Truth DNA and its affiliates are not responsible for confirming pregnancy or a healthy fetus.It is the client’s responsibility to determine whether or not they are pregnant, how far along they are, and whether they (the client) are a suitable candidate for our testing services before they make an appointment.
- Once appointments are set, no refunds are allowed, regardless of circumstances regarding the test parties or the pregnancy.
- All test processing and results turnaround times, including those advertised for rushed processing, are estimated only and not guaranteed.
- No refunds or discounts are allowed for test results that may be delayed due to weather, insufficient specimen samples, or for any other reason.
- Participating test parties and/or 3rd party payors of a test are jointly and severally liable for payment in full of test fees, regardless of the original payment method or payor.
- All accounts and payment arrangements must be settled within 30 days of the original appointment, regardless of the status of the testing or results.
- After the initial appointment, if a test party changes their mind, refuses, or is otherwise unable to continue with testing for any reason, all testing fees are still nonrefundable, and outstanding amounts are due in full.
- If a miscarriage, a misdiagnosed pregnancy, or other pregnancy complication occurs, all testing fees are still nonrefundable, and outstanding amounts are due in full.
Due to the complex nature of DNA testing, the need may arise for a test participant to submit additional DNA sample(s) in order for the test to be completed successfully and accurately. If a test party refuses or is otherwise unable to submit additional DNA when requested or needed, all sales are final, all testing fees remain nonrefundable, and all outstanding amounts are due in full.